Leiah Kawelo
Hillsboro,OR
Summary
Dependable and detail-oriented professional with over 5 years of experience working in fast-paced, high-volume environments. Proven ability to follow procedures accurately, maintain quality standards, meet productivity goals, and work efficiently both independently and as part of a team. Experienced handling inventory, stocking supplies, lifting and moving products, training team members, and maintaining accuracy under pressure.
Overview
10
10
years of professional experience
Work History
Branch Service Specialist
OnPoint
Hillsboro, OR
05.2025 - 04.2026
- Maintained high level of attention to detail when handling member transactions
- Organized records and files
- Handled large volumes of paperwork in a fast paced environment
- Followed company procedures and guidelines
- Efficiently meet daily goals and deadlines
- Processed and reviewed documents for accuracy
- Operated printers, scanners, copiers and other office equipment
- Trained and supported new team member
- Collaborated with team to support daily operations
Shift Supervisor
Starbucks
Beaverton, OR
11.2020 - 05.2025
- Worked efficiently in fast paced environment while still maintaining accuracy
- Organized and balanced cashier drawers
- Achieved high levels of customer satisfaction through outstanding service
- Preformed quality checks to ensure product meets company guidelines
- Excelled in attaining top-tier ratings for both customer satisfaction and sales
- Oversaw all daily opening and closing tasks
- Guided members to achieve exceptional results
Hostess
Haleiwa Joes
Kaneohe
06.2019 - 08.2020
- Greeted and seated guests promptly
- Ensured smooth operation of front-of-house activities
- Facilitated smooth guest experiences through effective communication
- Managed reservations to ensure smooth operations
Rotating sales & support associate
Nordstrom
Honolulu
06.2018 - 08.2018
- Delivered excellent support to customers
- Generated significant revenue through effective sales strategies
- Monitored stock levels and maintained inventory accuracy
- Greeted customers and helped with product questions, selections, and purchases.
Shift lead
Tea Home
Kaneohe
06.2016 - 10.2017
- Delivered exceptional support to customers
- Expanded leadership experience by operating as a shift lead
- Resolved customer inquiries and complaints
- Maintaining high service quality and loyalty
- Trained new employees and delegated daily tasks and responsibilities
Education
High School Diploma -
Kamehameha Kaplama High School
Honolulu, HI05-2019
Skills
- Team collaboration
- Calm under pressure
- Active listening
- Organizational and accuracy skills
- Reliability
- Problem-solving abilities
Timeline
Branch Service Specialist
OnPoint
05.2025 - 04.2026
Shift Supervisor
Starbucks
11.2020 - 05.2025
Hostess
Haleiwa Joes
06.2019 - 08.2020
Rotating sales & support associate
Nordstrom
06.2018 - 08.2018
Shift lead
Tea Home
06.2016 - 10.2017
High School Diploma -
Kamehameha Kaplama High School