Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Leiana Rogers-Grady

Griffin,GA

Summary

Dynamic sales associate with a proven track record at Walmart, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining store standards, consistently fostering a welcoming environment that encourages repeat business. A great people's person, easy going,

very goal-oriented, and reliable. My experience has shaped my skills in communication. I would say im a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position as in front desk coordinator. Ready to help team achieve company goals!

Overview

2
2
years of professional experience

Work History

Sales Associate

Walmart
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Cashier

Wendy's
01.2024 - 06.2024
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Cashier

Hardee's
05.2023 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Other

Gordon State
Barnesville, GA

No Degree -

Upson- Lee High School
Thomaston, GA
12-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service

Timeline

Sales Associate

Walmart
08.2024 - Current

Cashier

Wendy's
01.2024 - 06.2024

Cashier

Hardee's
05.2023 - 07.2023

No Degree - Other

Gordon State

No Degree -

Upson- Lee High School
Leiana Rogers-Grady