Leicy Lopez
Novato,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Very confident in public speaking and making connections with other employees. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
California State University, Sacramento
08.2022 - Current
- Greeted residents of the building upon arrival, offered assistance, and answered questions to build rapport.
- Helped new residents with any questions about the campus, and their buildings.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Answered resident phone calls promptly and appropriately handled needs.
Food Service Worker
Sol Food
06.2023 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Sales Associate
Gap Outlet
09.2019 - 05.2020
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - International Relations
California State University - Sacramento
Sacramento, CA05.2025
Skills
- Customer Service
- Program Planning
- Decision-Making
- Speech Writing
- Public Relations Strategies
- Community Relationship Building
- Media Communications
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Food Service Worker
Sol Food
06.2023 - Current
Front Desk Assistant
California State University, Sacramento
08.2022 - Current
Sales Associate
Gap Outlet
09.2019 - 05.2020
Bachelor of Science - International Relations
California State University - Sacramento