Leidy Maya Alvarez
Gettysburg,PA
Summary
Bilingual and customer-focused Sales Consultant with some experience in automotive sales and customer service. Known for building trust, creating positive customer experiences, and guiding clients through the vehicle-buying process with professionalism and care. Highly organized, goal-oriented, and committed to helping customers find reliable transportation regardless of credit history.
Overview
1
1
year of professional experience
Work History
Automotive Sales Consultant
Fitzgerald Auto Mall
Chambersburg, PA
06.2025 - Current
- Assist customers throughout the entire vehicle purchasing process, from initial greeting to final delivery
- Identify customer needs by asking the right questions and recommending vehicles that fit their lifestyle and budget
- Clearly explain vehicle features, warranties, and protection packages in a friendly and professional manner
- Guide customers through financing options, including assistance for good credit, bad credit, and first-time buyers
- Follow up with customers after purchase to ensure satisfaction and build long-term relationships
- Maintain accurate customer records and activity notes
- Meet or exceed monthly sales goals while maintaining high customer satisfaction
Customer Service Representative
Fitzgerald Auto Mall
Chambersburg, PA
06.2025 - Current
- Delivered high-quality customer service in a fast-paced environment
- Handled incoming calls, appointments, and customer inquiries professionally
- Resolved customer concerns efficiently while maintaining a positive attitude
- Assisted with paperwork, data entry, and scheduling
- Developed strong communication skills and the ability to work effectively with diverse customers
Education
High School Diploma - undefined
Gettysburg High School
Gettysburg, PA01.2011
Skills
Automotive Sales
Customer Relationship Building
Bilingual Communication (English & Spanish)
Time Management & Organization
Problem Solving
Additional Qualifications
- Bilingual (English & Spanish)
- Strong interpersonal and communication skills
- Reliable and professional
- Flexible schedule, including evenings and weekends
- Passion for helping customers make confident purchasing decisions
- After Covid I started my sales career at Buchanan Auto Park, as a Sales Representative I worked there about one year and seven months.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Automotive Sales Consultant
Fitzgerald Auto Mall
06.2025 - Current
Customer Service Representative
Fitzgerald Auto Mall
06.2025 - Current
High School Diploma - undefined
Gettysburg High School