Leidy Placido
Licensed Real Estate Salesperson
Middletown,NY
Summary
Experienced real estate professional with strong focus on team collaboration and achieving results. Demonstrates expertise in market analysis, client relations, and negotiation. Known for adaptability and reliability in fast-paced environments. Skilled in property valuation, contract management, and customer service.
Overview
2
2
Language
26
26
years of professional experience
Work History
Licensed Real Estate Agent
Howard Hanna| Rand Realty
08.2020 - Current
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Collections Consultant
Frontier Communications
09.2011 - 09.2019
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Maintained database systems to track and analyze operational data.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Internet Sales Consultant
Paragon Honda
01.2006 - 01.2008
- Built relationships with potential prospects to support trust, responsiveness, and ongoing sales engagement.
- Assisted customers with purchase decisions by answering questions and clarifying available options.
- Supervised employees and provided training to strengthen daily team performance.
- Tracked customer activity in CRM software to support organized sales pipeline management.
- Used outbound calling to reconnect with leads and support steady follow-through on active opportunities.
Book Keeper
Farm Fresh Landscaping
01.2004 - 01.2005
- Managed day-to-day office operations, keeping the workspace organized, controlled, and ready for business.
- Supported customers with courteous service and resolved routine questions in a timely manner.
- Maintained accounts payable and receivable records with accuracy and consistent follow-through.
- Kept office materials and filing areas neat, organized, and under control throughout the workday.
- Used strong interpersonal communication to support clients and coordinate smoothly with office needs.
Senior Teller
Provident Bank
01.2001 - 01.2004
- Supervised the teller floor and supported branch coverage during busy periods.
- Trained new tellers on procedures, cash controls, and customer-facing service standards.
- Maintained customer account records to support accurate service and informed client conversations.
- Delivered customer service in English and Spanish while handling inquiries with professionalism.
- Used Microsoft Excel, Microsoft Word, and Microsoft PowerPoint to organize branch records and support reporting.
Education
Diploma - Liberal Arts
North Rockland High School
Thiells, NY6 1999
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- English
- Spanish
- CRM software
- Lead qualification
- Outbound calling
- Sales pipeline management
- Branch team supervision
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Licensed Real Estate Agent
Howard Hanna| Rand Realty
08.2020 - Current
Collections Consultant
Frontier Communications
09.2011 - 09.2019
Internet Sales Consultant
Paragon Honda
01.2006 - 01.2008
Book Keeper
Farm Fresh Landscaping
01.2004 - 01.2005
Senior Teller
Provident Bank
01.2001 - 01.2004
Diploma - Liberal Arts
North Rockland High School