LEIF FREDERIKSON

• Cultivated relationships with clients to enhance customer loyalty and retention.
• Managed complex negotiations ensuring alignment of client expectations with company offerings.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Expanded customer base through cold calling, networking, and relationship building.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

• Operated multi-needle embroidery machines to produce high-quality designs.
• Set up and calibrated embroidery equipment for optimal performance.
• Inspected finished products for quality assurance and consistency.
• Collaborated with design team to refine artwork for embroidery applications.
• Improved customer satisfaction by delivering high-quality embroidered products within stipulated deadlines.
• Collaborated with design team to create visually appealing and accurate embroidery designs for varied client requirements.

• Utilized Adobe Creative Suite to create visually appealing designs, improving overall project quality.
• Designed graphics for various apparel, ensuring alignment with client specifications and brand guidelines.
• Collaborated with production team to streamline design processes, enhancing workflow efficiency.
• Assisted in developing mock-ups and prototypes for client presentations, facilitating effective communication of concepts.

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• Inspected finished products for adherence to quality and design specifications.
• Collaborated with design team to refine artwork for production accuracy.
• Maintained inventory of supplies and assisted in ordering materials as needed.
• Operated multi-head embroidery machines to produce high-quality designs.