Victor Flores
Rogers,AR
Summary
Dynamic Route Sales Representative with a proven track record at CINTAS, excelling in account retention and contract negotiation. Leveraged strong problem-solving skills to enhance customer satisfaction and drive revenue growth through effective upselling. Committed to workplace safety and compliance with federal regulations, ensuring operational excellence in all endeavors.
Overview
12
12
years of professional experience
Work History
Route Sales Representative
CINTAS Uniform and Facility Services
08.2023 - Current
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Negotiated contracts with clients, securing profitable long-term agreements for the company.
- Boosted revenues by upselling and cross-selling products to new and established customers.
Yard Driver
Simmons Foods
04.2018 - 08.2023
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Streamlined loading and unloading processes for faster turnaround times, reducing downtime.
- Conducted thorough pre-trip inspections on yard equipment, ensuring safe operation throughout shifts.
- Participated in ongoing training sessions focused on improving performance as well as staying up-to-date on industry regulations, standards, and best practices.
- Informed supervisor and shipping lead about shipping concerns to avoid backups.
Shipping Forklift Operator
Tyson Foods
06.2017 - 04.2018
- Coordinated with other operators during peak periods, ensuring smooth workflow even under increased workload pressure.
- Contributed to reducing workplace accidents through strict adherence to safety protocols while operating forklift equipment.
- Exhibited strong problem-solving skills when encountering challenges related to inventory discrepancies or damaged products.
- Supported warehouse operations by assisting in various other roles as needed, promoting teamwork and flexibility within the organization.
Garden Center Associate
Walmart
04.2014 - 06.2017
- Contributed to increased customer loyalty through personalized recommendations and attentive service.
- Enhanced customer satisfaction by providing knowledgeable assistance in plant selection and care.
- Maintained a healthy and organized inventory by timely restocking and proper care of plants.
- Boosted sales through effective merchandising and attractive displays of garden center products.
Education
High School Diploma -
Rogers Heritage High School
Rogers, AR05-2015
Skills
- Account retention
- Route planning
- Stock rotation
- Safe driving practices
- Vehicle inspection
- Federal motor carrier regulations
- Workplace safety
- Sanitation procedures
- Chemical handling
- Food safety regulations
- Quality control standards
- Machine operation
- Teamwork and collaboration
Timeline
Route Sales Representative
CINTAS Uniform and Facility Services
08.2023 - Current
Yard Driver
Simmons Foods
04.2018 - 08.2023
Shipping Forklift Operator
Tyson Foods
06.2017 - 04.2018
Garden Center Associate
Walmart
04.2014 - 06.2017
High School Diploma -
Rogers Heritage High School