Detail-oriented Insurance Professional with 12 years in Property & Casualty and Life & Health insurance. Expertise in client relationship management, risk assessment, claims support, and policy servicing. Experienced in hybrid work environments and equipped with skills in event coordination, team leadership, and financial accuracy.
Work History
Insurance Specialist
9 Years
Jerry Doherty State Farm | 08.2017 - Current
Collaborated with team and operated independently, adapting to shifting workloads and priorities
Maintained productivity and accuracy in hybrid work environment, ensuring seamless operations since 2020
Deliver precise quotes and maintain adherence to State Farm and Ohio regulatory requirements
Handle and reconcile funds for the premium finance account with strict accuracy and compliance
Manage high-volume inquiries with professionalism, efficiency, and attention to detail
Maintain productivity and accuracy in a hybrid work environment (remote + in-office since 2020)
Handled high-volume inquiries with professionalism and attention to detail, enhancing client communication
Insurance Representative
2 Years
Andrea Taylor State Farm | 07.2012 - 07.2014
Supported clients with P&C and Life & Health insurance needs
Processed quotes, policy changes, and claims documentation to facilitate timely client service
Delivered high-quality customer service to enhance client satisfaction in a fast-paced agency environment
Maintained compliance with State Farm procedures and state regulations to uphold agency standards
Event Coordinator
2 Years
Glen A. Gallagher Center | 01.2010 - 01.2012
Planned and executed community events, private functions, and weddings
Coordinated schedules, vendors, volunteers, and logistics, ensuring smooth event execution
Managed a team of 20 employees, overseeing daily tasks and event assignments
Managed event invoicing and payments, maintaining accuracy and adherence to timelines
Communicated with couples, families, staff, and partners to align expectations and timelines
Oversaw event setup and décor, ensuring compliance with facility regulations