Self Regional Healthcare Foundation Women's Health Classic
Greenwood,SC
13
years of professional experience
Dynamic healthcare professional with extensive experience at Aspen Dental Management Inc., excelling in insurance verification and patient scheduling. Proven ability to enhance patient flow and improve financial outcomes through effective communication and accurate documentation. Skilled in pre-authorizations and adept at navigating complex billing inquiries, ensuring seamless care transitions.
Work History
Referral Coordinator
5 Years 3 Months
Self Regional Healthcare Foundation Women's Health Classic | 08.2021 - Current
Coordinated patient referrals with providers, ensuring accurate scheduling and timely care transitions.
Reviewed referral documentation for completeness, correcting missing information before processing.
Communicated appointment details and follow-up instructions to patients and clinical teams.
Tracked referral status in electronic records, maintaining organized and current documentation.
Treatment Coordinator
2 Years
Aspen Dental Management Inc. | 08.2019 - 08.2021
Coordinated treatment plan presentations, clarifying procedures, costs, and next steps for patients.
Verified insurance benefits, preauthorizations, and patient estimates to support accurate financial counseling.
Scheduled appointments and coordinated provider calendars to maintain smooth patient flow.
Guided patients through financing options, payment arrangements, and account resolution.
Billing Specialist
6 Years 2 Months
Carolina Health Centers | 06.2013 - 08.2019
Processed patient claims and corrected billing errors to support accurate reimbursement.
Reviewed EOBs and denials, resolving discrepancies with payers and internal teams.
Posted payments and adjustments while maintaining precise account balances and records.
Monitored accounts receivable aging, prioritizing follow-up on outstanding balances.
Communicated billing questions to patients with clear explanations of charges and statements.
Researched and resolved billing discrepancies to enable accurate billing.
Education
High School Diploma
Greenwood High School | Greenwood, SC | 05.2000
Skills
Pre-authorizations
Insurance verification
Medical terminology
Patient scheduling
Multi-line phone proficiency
Medical terminology knowledge
Appointment scheduling
Accurate documentation
HIPAA regulations
Timeline
Referral Coordinator
Self Regional Healthcare Foundation Women's Health Classic