Leigh Clark
Owensboro,KY
Summary
Highly-skilled phlebotomist with 22 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Supervisor
Bealls
11.2021 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Lab Assistant/Phlebotomist
Vineyard Primary Care
11.2022 - Current
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
- Maintained confidentiality of sensitive information pertaining to research findings, methodologies, or patient data when required by regulations or ethical standards.
Phlebotomist
Bluegrass Internal Medicine
01.2012 - 02.2018
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Phlebotomist
Owensboro Health Regional Hospital
02.2003 - 01.2012
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Department Manager/Customer Service Manager
Walmart
08.1993 - 03.2001
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Increased productivity by identifying bottlenecks and implementing targeted solution
- Led a team of professionals to consistently achieve or exceed performance targets.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Certified Lab Assistant/Phlebotomist - Medical Assisting/ Phlebotomis
Daymar College - Owensboro
Owensboro, KY05.2003
Skills
- Staff Management
- Communication Abilities
- Attention to detail
- Time management
- Team collaboration
- Continuous learning
- Customer Service
- Record keeping
Additional Information
I worked at Walmart as an Customer Service Manager for 3 years running the front end of the store, making sure that all cashier's are trained, making sure that stock was put out on the register's and getting the deposit ready for the bank. I was a Department Manager for almost 4 years, doing markdowns, training associates to put out stock, getting the department ready for inventory and running reports. I then decided to go into the Medical field. I have worked in the medical field for 22 years. I have been with Bealls for a little over 2 years in a supervisor position . I would have taken the lead supervisor position but at the time I could not accept the pay that was being offer. I love training people and working with the public, Retail has always been my passion. I want to move up in the company and see where this next adventure takes me. I have talked to Brandi multiple times about moving up and seeing what I could do, but the time has never been right until now. I would love to take on this store manager position. The values the company have in place is what I'm looking for.
Affiliations
- DEPARTMENT MANAGER FOR ALMOST 7 YEARS, HEAD CUSTOMER SERVICE MANAGER
Timeline
Lab Assistant/Phlebotomist
Vineyard Primary Care
11.2022 - Current
Supervisor
Bealls
11.2021 - Current
Phlebotomist
Bluegrass Internal Medicine
01.2012 - 02.2018
Phlebotomist
Owensboro Health Regional Hospital
02.2003 - 01.2012
Department Manager/Customer Service Manager
Walmart
08.1993 - 03.2001
Certified Lab Assistant/Phlebotomist - Medical Assisting/ Phlebotomis
Daymar College - Owensboro