Leigh Hopkins
Charlotte,NC
Summary
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Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
32
32
years of professional experience
Work History
Surgical Practice Manager
Bespoke Plastic Surgery
09.2018 - 10.2025
- Supervised team of 10 office personnel as well as 7 contracted employees. Developed close working relationships with front office and clinical staff to ensure timely patient care.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice's mission/values and implemented staff training to provide best practice and operational efficiency.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Maintained practice revenue through effective financial management and strategic cost reductions, reducing unnecessary expenses and allocating funds for necessary marketing changes.
- Ordered all office/surgical supplies and kept check on inventory levels.
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
- Negotiated contracts with vendors, securing favorable terms for the practice while maintaining quality service levels.
- Collaborated with marketing teams to develop promotional materials that effectively highlighted the practice's unique offerings.
Registered Nurse
Bespoke Plastic Surgery
09.2014 - 10.2025
- Collaborated with surgical teams to implement and refine patient care protocols and ensure positive outcomes for all surgical and non-surgical procedures. Designed and implemented all pre/postoperative patient care guides.
- Performed in roles as patient care educator, pre-op, circulating, post anesthesia, post-operative nurse as well as backup-scrub tech.
- Maintained OR, anesthesia and surgical equipment through proper cleaning, autoclave testing, annual inspection and replacement ordering of cables/sensors/replacement parts.
- Developed online documentation for immediate pre-op, intra-op, anesthesia record and PACU phase of surgical process.
- Performed in role of Nurse Injector for all neuromodulators, biostimulators and HA fillers.
- Managed Weight Loss Program utilizing GLP-1, GLP-2 medications through initial consult, blood draw, lab result evaluation, medication distribution and monthly follow up care.
- Managed Male HRT Program utilizing Testosterone through initial consult, blood draw, lab result evaluation, medication prescription and quarterly follow up care.
Registered Nurse, PACU Clinical Supervisor
Atrium Health-Main
09.2014 - 02.2025
- Administered patient care in pre-operative and post-operative settings to ensure safety and comfort.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Responsible for assessment and management of twenty staff nurses and healthcare techs.
- Established key performance indicators to evaluate project success and drive accountability within the team.
- Led regular team meetings to communicate goals, progress updates, and resolve challenges promptly.
Registered Nurse, Intensive Care Unit
Atrium Healthcare
06.1993 - 09.2014
- Administered critical care procedures and monitored patient vitals in high-pressure environments.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for complex cases.
- Evaluated patient progress and adjusted care strategies based on clinical assessments and outcomes.
- Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
- Streamlined workflow by efficiently prioritizing tasks during high-stress situations, leading to better overall performance of the CT/CV team.
- Participated in continuing education opportunities to remain current on best practices and advancements within the field of critical care nursing.
Education
Bachelor of Science - Nursing
Winston Salem State University
Winston-Salem, NC05-2008
Associate of Science - Nursing
Carolinas Healthcare School of Nursing
Charlotte, NC05-1993
Skills
- Employee performance
- Critical thinking
- Problem identification
- Patient relations
- Patient education
- Certified in CPR/ACLS
Timeline
Surgical Practice Manager
Bespoke Plastic Surgery
09.2018 - 10.2025
Registered Nurse
Bespoke Plastic Surgery
09.2014 - 10.2025
Registered Nurse, PACU Clinical Supervisor
Atrium Health-Main
09.2014 - 02.2025
Registered Nurse, Intensive Care Unit
Atrium Healthcare
06.1993 - 09.2014
Bachelor of Science - Nursing
Winston Salem State University
Associate of Science - Nursing
Carolinas Healthcare School of Nursing