Summary
Overview
Work History
Education
Skills
Timeline
Generic
Leigh Nicole Cisneros

Leigh Nicole Cisneros

Phoenix,AZ

Summary

High-energy, bartender-trained hospitality professional with 10+ years of customer-facing experience in fast-paced environments. Recently completed professional bartending training with a strong focus on speed bartending, high-volume service, cash handling, and guest engagement. Thrives under pressure, maintains accuracy during rushes, and delivers upbeat service that maximizes tips and repeat customers.

Overview

13
13
years of professional experience

Work History

Customer Service & High-Volume Driver

Independent Contractor
Phoenix Metro Area
01.2021 - Current
  • Provide fast, accurate service in high-traffic, time-sensitive environments requiring multitasking, payment handling, and continuous guest interaction.
  • Recognized for professionalism during peak periods, adaptability to changing demands, and the ability to quickly build rapport that supports customer satisfaction and repeat business.

Private Caregiver

Chandler, USA
01.2021 - 12.2025
  • Delivered dependable, detail-oriented care in high-responsibility settings while maintaining a calm and organized approach.
  • Managed multiple priorities simultaneously, upheld cleanliness and safety standards, and demonstrated reliability, discretion, and punctuality.

Cocktail server

Essex
Phoenix, Arizona
01.2016 - 01.2020
  • Provided exceptional customer service in a fast-paced bar environment.
  • Managed drink orders and ensured timely delivery to guests.
  • Collaborated with kitchen staff to coordinate food and beverage service.

Customer Service & Escalations Specialist

PayPal
Chandler, USA
01.2013 - 01.2017
  • Handled complex customer concerns and escalations requiring accuracy, quick decision-making, and clear communication.
  • Consistently met performance metrics while maintaining a professional, customer-focused approach in high-pressure situations.

Education

Professional Bartending Certification -

Arizona
Arizona

Skills

Mixology fundamentals

POS systems & cash handling

Customer engagement & upselling

Event bar setup & breakdown

Professional presentation

Team collaboration

Reliability & time

Timeline

Customer Service & High-Volume Driver

Independent Contractor
01.2021 - Current

Private Caregiver

01.2021 - 12.2025

Cocktail server

Essex
01.2016 - 01.2020

Customer Service & Escalations Specialist

PayPal
01.2013 - 01.2017

Professional Bartending Certification -

Arizona

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Leigh Nicole Cisneros