Hi, I’m
Leigh Utz
Baltimore
Summary
Dynamic barista with a proven track record at Travelin Toms Coffee, excelling in client service and effective time management. Known for fostering a positive team environment and delivering high-quality beverages swiftly. Demonstrated leadership by training new team members and implementing creative solutions to enhance customer experience.
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
12
years of professional experience
Work History
Travelin Toms Coffee of Downtown Columbus
Barista
01.2025 - Current
Job overview
- Maintained a clean and organized a mobile coffee for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Responsible for safe driving as well as arriving to various events and locations on time.
Travelin Tom's Coffee of Houston
Barista
08.2022 - 01.2025
Job overview
- Maintained a clean and organized mobile coffee truck for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
- Cleaned and restocked truck for next event.
- Responsible for safe driving as well as arriving to various events and locations on time.
Kona Ice of Houston
Server
08.2022 - 01.2025
Job overview
- Operated a mobile shaved ice truck.
- Greeted customers while promoting a positive and fun experience.
- Prepared and served shaved ice in a fast paced environment.
- Maintained truck cleanliness while adhering to food and safety standards.
- Assisted in training new hires, providing guidance on standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Restocked and cleaned truck for next event.
- Responsible for safe driving as well as arriving to various events and locations on time.
Self-employeed
Home Tutor
08.2020 - 05.2022
Job overview
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Maintained open lines of communication with parents regarding their child''s progress and any concerns or challenges encountered during the tutoring process.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
- Communicated with parents and teachers on students' progress.
- Developed student confidence through positive reinforcement strategies.
- Reviewed materials assigned by students' teachers to aid students in successfully completing homework.
- Reviewed class materials with students by discussing text, working out solutions to problems and reviewing worksheets or other assignments.
- Utilized creative teaching methods such as games and interactive activities to make learning enjoyable and engaging.
- Worked one-on-one with 10 students in core subjects.
- Assisted parents in developing effective learning strategies, resulting in improved academic performance for their children.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
St Bernadette Catholic School
Preschool Teacher
03.2013 - 03.2020
Job overview
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Boosted children's social development by promoting positive interactions among peers through group activities and collaborative projects.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Established positive communication with parents in daily conversation and formal conferences.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Organized special events like field trips, holiday celebrations, or guest speakers to enhance the educational experience for students while building a sense of community within the classroom.
- Managed assistant teachers by assigning specific tasks as well as developing their teaching skills.
- Practices safety plans such as lockdowns, fire and tornado drills.
Education
North American Montessori Center
Early Childhood Certification from Early Childhood Education
01-2010
Rider UniversityTrenton, NJ
No Degree from Communication Radio And Television
05-1999
Skills
- Effective Time Management
- Approachable and Engaging
- Detail-Oriented Approach
- Collaborative Team Member
- Creative Solutions Development
- Secure Cash Handling
- Outstanding Client Service
- Collaborative Team Leadership
- Flexible Thinking
Timeline
Barista
Travelin Toms Coffee of Downtown Columbus
01.2025 - Current
Barista
Travelin Tom's Coffee of Houston
08.2022 - 01.2025
Server
Kona Ice of Houston
08.2022 - 01.2025
Home Tutor
Self-employeed
08.2020 - 05.2022
Preschool Teacher
St Bernadette Catholic School
03.2013 - 03.2020
North American Montessori Center
Early Childhood Certification from Early Childhood Education
Rider University
No Degree from Communication Radio And Television
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