Leigha Clapp
Manahawkin,NJ
Summary
Adept at cash handling and demonstrating exceptional communication skills, I significantly enhanced customer satisfaction during my tenure at Joeys' Pizza & Pasta and previous professions. Leveraging expertise in food preparation and complaint resolution, I consistently contributed to a team-oriented environment, ensuring operational excellence and elevating the customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counter Person
Joeys' Pizza & Pasta
Manahawkin, NJ
06.2023 - Current
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
- Prepared food items according to customer requests, including garlic rolls and salads.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Processed payments on cash register and counted back bills and change to patrons.
Counter Person
Brazzi Wood Fired Trattoria & Pizza
Manahawkin, NJ
01.2023 - 06.2023
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Processed payments on cash register and counted back bills and change to patrons.
- Served drinks such as coffee or soda to customers at the counter.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Cashier
Haymarket Hobbies & Toys
Ship Bottom, NJ
06.2022 - 09.2022
- Performed other duties as assigned by management.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Wrapped products for customers for gifts of holidays and birthdays.
Education
High School Diploma -
Southern Regional High School
Manahawkin06-2024
Associate of Science - Environmental Science
Ocean County College
Toms River, NJSkills
- Cash handling proficiency
- Bagging expertise
- Safe food handling
- Food preparation
- Store maintenance
- Complaint handling
- Team player
- Stock replenishment
- Effective communication
- Order entry
- Goal-oriented mindset
Accomplishments
- National Honors Society
- Language Honors Society
Languages
Spanish
Professional
Certification
- Mini Medical School
Timeline
Counter Person
Joeys' Pizza & Pasta
06.2023 - Current
Counter Person
Brazzi Wood Fired Trattoria & Pizza
01.2023 - 06.2023
Cashier
Haymarket Hobbies & Toys
06.2022 - 09.2022
High School Diploma -
Southern Regional High School
Associate of Science - Environmental Science
Ocean County College
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