Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leigh Anne Alconaba

Richmond,VA

Summary

I am currently a full-time student with extensive experience in customer service, encompassing roles in both retail and restaurant settings. Additionally, I have dedicated time to various volunteering activities, including school carnivals, blood drives, dental offices and more. I am highly motivated, always eager to learn and enhance my skills, and committed to making a positive impact on others and my community.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

The Daily Kitchen & Bar
07.2023 - 01.2024
  • Engaged and served lunch and dinner to customers
  • Assisted with any needs resulting in customer satisfaction
  • Memorized menu items and rotating specials in order to give customized recommendations to guests.

Fulfillment Expert

Target
09.2021 - 03.2023
  • Carefully picked out multiple people's orders and packed them in under an hour
  • Packed items to be shipped for customers
  • Lifted heavy items
  • Multitasked helping customers while doing tasks needed for the job.

Barista

Kung Fu Tea
03.2021 - 07.2021
  • Memorized recipes for over 40 drinks
  • Mastered POS systems to handle payments
  • Maintained a clean and organized inventory
  • Anticipated customer needs and provided them with high quality service ensuring customer satisfaction.

Crew Member

Dunkin Donuts
07.2020 - 03.2021
  • Operated drive-thru services including taking orders, handling payment, and food delivery
  • Memorized recipes for a variety of drinks and food
  • Multitasked taking orders, making drinks and preparing food.

Education

Bachelor's - Biology

Virginia Commonwealth University
Richmond, VA
05.2024

Skills

  • Fast Learner
  • Reliable
  • Friendly
  • Multitasking Skills
  • Excellent Customer Service
  • Strong Work Ethic
  • Memory Retention
  • Organizational Skills

Certification

  • BLS Provider, American Heart Association - Issued 1/21/2023, expires 1/2025
  • Certification in Dental Assisting, Accelerated Dental Assisting Academy - Completed 3/25/2023
  • Dental Radiation Safety Certification for Dental Assistants, Virginia Western Community College - Completed 4/1/2023

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual

Timeline

Server

The Daily Kitchen & Bar
07.2023 - 01.2024

Fulfillment Expert

Target
09.2021 - 03.2023

Barista

Kung Fu Tea
03.2021 - 07.2021

Crew Member

Dunkin Donuts
07.2020 - 03.2021

Bachelor's - Biology

Virginia Commonwealth University

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Leigh Anne Alconaba