Leighonna Post
Las Vegas,NV
Summary
Dynamic and results-driven individual with hands-on experience in healthcare and retail environments. Expertise in customer relations, time management, and sales strategies led to significant improvements in client engagement and revenue generation.
Overview
5
5
years of professional experience
Work History
Receptionist/Medical Assistant
Center for Aesthetic Medicine and Human Performances
Las Vegas, NV
01.2025 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between medical staff and patients to facilitate seamless service delivery.
- Assisted in managing inventory of office supplies, contributing to operational efficiency.
- Drove skincare sales and upsells on packages and addons before and after services.
- Maintained a well organized, clean, and fully stocked patient rooms.
Clinique Consultant
Ulta Beauty Inc.
Las Vegas, NV
05.2023 - 01.2025
- Developed comprehensive beauty product training materials for staff engagement and customer satisfaction.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Prioritized sale goals and client experience
- Conducted events for a well organized sales day for product launches
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Manged client relationships and check ins with their progress.
Shift Leader
Cafe Rio
Las Vegas, NV
06.2021 - 06.2023
- Collaborated with management to develop training programs for ongoing employee development.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Completed cash and credit card transactions accurately using POS software.
- Trained and implemented efficient protocols for employees to have a smooth work day.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Silverado Highschool
Las VegasSkills
- Organization skills
- Time management
- Customer/Client relations
- Driving and exceeding sale goals
- Scheduling appointments
- File management
- Organizing and holding events
- Working well under stressful work envimorments
Timeline
Receptionist/Medical Assistant
Center for Aesthetic Medicine and Human Performances
01.2025 - Current
Clinique Consultant
Ulta Beauty Inc.
05.2023 - 01.2025
Shift Leader
Cafe Rio
06.2021 - 06.2023
High School Diploma -
Silverado Highschool