Leika Keniada Kaina Daris
Davenport,FL
Summary
Developed skills in fast-paced multilingual setting, excelling in communication and organizational tasks. Adaptable and poised to transition into new field, leveraging strong foundation in coordination and client service. Confident in ability to bring value and efficiency to any team or project.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Interpreter Services Coordinator
MasterWord Services, Inc. Translation & Interpretation
USA
04.2022 - 02.2024
- Established key partnerships with community organizations and businesses to expand the reach of interpretation services offered.
- Increased client satisfaction through prompt resolution of any concerns or issues related to interpretation services.
- Facilitated clear communication between all parties involved in complex projects involving multiple interpreters and languages, ensuring timely completion.
- Interpreted conversations between foreign language-speaking clients and others.
Customer Service Representative
Concentrix
USA
08.2021 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
Ridge Community High School
Davenport, FL06-2021
Skills
- Technical knowledge
- Scheduling Management
- Cultural Awareness
- Multilingual Proficiency
- Interpreting expertise
- Teamwork and Collaboration
- Problem-solving abilities
Languages
Haitian Creole
Native or Bilingual
English
Full Professional
French
Full Professional
Timeline
Interpreter Services Coordinator
MasterWord Services, Inc. Translation & Interpretation
04.2022 - 02.2024
Customer Service Representative
Concentrix
08.2021 - 01.2022
High School Diploma -
Ridge Community High School