Leila Fulton
Phoenix,AZ
Summary
Dynamic and dependable, I excel in fast-paced environments, evidenced by my tenure at Shaun Sargent's Coldbeers and Cheeseburgers, where I significantly improved customer satisfaction. Skilled in managing orders and fostering teamwork, I consistently deliver quality service, demonstrating hard and soft skills critical to high-volume operations—energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional guest dining experiences.
Overview
3
3
years of professional experience
Work History
Coldbeers and Cheeseburgers (Server, Expo, Host)
Shaun Sargent
Phoenix, Arizona
09.2022 - Current
- Trained new employees to perform duties.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took reservations and to-go orders to streamline the process for both customer and restaurant.
- Team player; always helping other staff.
- Fast learner.
Concession Stand Worker
Tim Nordahl
Phoenix, USA
02.2022 - 09.2024
- Maintained high standards of customer service in high-volume, fast-paced operations
- Used cash register to tender change and process cash and credit card payments
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times
- Maintained clean and tidy service area by cleaning glasses and dishes
- Managed refreshment stand and food concessions at public gatherings, and school events
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution
- Loaded perishable items into climate-controlled coolers to prevent food spoilage
- Handled cash and processed payments, sorting bills and maintaining records of transactions
- Prepared food orders within 1-2 minute period
Education
High School Diploma -
Desert Vista High School
Phoenix, AZ05.2023
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZSkills
- Managing orders
- Stocking and replenishing
- Workstation setup and breakdown
- Dependable and cooperative
- Maintaining clean work areas
- Works efficiently in a fast-paced environment
Languages
French, Native or Bilingual
Timeline
Coldbeers and Cheeseburgers (Server, Expo, Host)
Shaun Sargent
09.2022 - Current
Concession Stand Worker
Tim Nordahl
02.2022 - 09.2024
High School Diploma -
Desert Vista High School
Bachelor of Arts - Psychology
Arizona State University
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