Leila Hotic-Musinovic
Urbandale,IA
Summary
Developed strong customer service and multitasking skills in high-paced environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Echo Valley Country Club
Norwalk, IA
11.2024 - Current
- Provided excellent customer service by promptly addressing customers inquiries and concerns while building relationships.
- Maintained cleanliness and organization to promote a welcoming atmosphere.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Server
Urbandale Golf
Urbandale, IA
06.2023 - 11.2025
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Education
High School Diploma -
Urbandale High School
Urbandale05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
Languages
English
Croatian
Timeline
Server
Echo Valley Country Club
11.2024 - Current
Server
Urbandale Golf
06.2023 - 11.2025
High School Diploma -
Urbandale High School