Leila Icic
Dallas
Summary
Experienced Compliance Coordinator and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Compliance Coordinator
CCMC
09.2024 - Current
- - Conducted daily on-site inspections for over 8,000 residential homes and more than 20 commercial properties, ensuring all properties followed the rules and regulations of the community.
- - Inspected over 10 parks, recreation centers, and trails to ensure all locations met city policies and procedures.
- - Used SmartWebs to log all data and inspections from on-site visits.
- - Attended grounds committee meetings twice a month to discuss the parks and recreation centers for development techniques and improvements.
Compliance
Lake Ridge POA Real Manage
09.2023 - 08.2024
- - Documented daily inspection activities by taking photos and filling out inspection reports
- - Enforced compliance with complex state and federal laws, rules and regulations for industry
- - Managed compliance for a community of 2,200 residential homes
- - Recorded compliance inspections on CiraNet
- - Inspection report trackers were taken on Excel spreadsheets
- - Generated board packets for community managers of compliance reports
- - Drives were everyday, along with weekly inspections on common grounds of the community
Receptionist & Accounting Specialist
Associa (Cinco Ranch1), Katy TX
01.2021 - 09.2023
- - Assisted walk-in clients, answered inbound phone calls and assisted homeowners with questions and concerns
- - Efficiently processed homeowner information and notes into Townsquare
- - Ability to multitask effectively in a fast paced environment working as a receptionist as well as an accountant
- - Managed financial records and transactions using QuickBooks, which ensure99% accuracy and compliance
- - Processed and entered utility, attorney and office invoices into the database and into monthly excel sheets
Education
Associate’s Degree - Business
Houston Community College
Houston, TX06.2022
High School Diploma - undefined
Morton Ranch High School
Katy, TX06.2020
Skills
- Clerical Experience
- Quickbooks
- Administrative Experience
- Office Management
- Front Desk
- Multi-line Phone System
- Microsoft Powerpoint
- Clerical writing
- Compliance monitoring
- Data compilation
- Protocol review
LANGUAGES
Bosnian – Expert
Timeline
Compliance Coordinator
CCMC
09.2024 - Current
Compliance
Lake Ridge POA Real Manage
09.2023 - 08.2024
Receptionist & Accounting Specialist
Associa (Cinco Ranch1), Katy TX
01.2021 - 09.2023
High School Diploma - undefined
Morton Ranch High School
Associate’s Degree - Business
Houston Community College
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