Leila Jean Paul
Randolph,MA
Overview
5
5
years of professional experience
Work History
Patient Care Assistant
Gentle Dental
Boston
12.2023 - Current
- Managed patient care coordination at Gentle Dental
- Ensured a 20% improvement in patient satisfaction
- Utilized interpersonal skills for effective communication
- Resolved scheduling conflicts, enhancing operational efficiency
- Boosted clinic's reputation through exceptional patient service
- Eager to apply strong organizational skills and a proactive mindset to achieve team goals.
Customer service Cashier
Macy's Department Store
Coral Springs
07.2023 - 11.2023
- Managed transactions and resolved customer issues, enhancing checkout efficiency
- Boosted customer satisfaction by providing swift, accurate service at the cash register
- Eager to master new technologies and contribute to team success through hard work.
Appointment scheduler
Coral Springs Dental Care
Coral Springs
12.2022 - 08.2023
- Streamlined operations to enhance team efficiency, leading to a 20% increase in productivity
- Optimized appointment scheduling process, boosting team productivity
- Enhanced team efficiency through improved operational workflows at Coral Springs Dental Care
- Supported a seamless front office operation, contributing to a significant productivity gain.
Front Desk Receptionist
De Palm Tours Aruba
Aruba
01.2019 - 11.2019
Education
High school -
Edison Academy
09.2019
Skills
- Time management
- Problem solving
- Teamwork
- Leadership
- Critical thinking
- Attention to detail
- Adaptability
- Organizational Skills
- Communication
- Customer Service
- Proactive Mindset
- Efficiency Enhancement
- Technology Proficiency
- Interpersonal Skills
Languages
- English
- Papiamento
- Spanish
- Kreyol
- Dutch
Timeline
Patient Care Assistant
Gentle Dental
12.2023 - Current
Customer service Cashier
Macy's Department Store
07.2023 - 11.2023
Appointment scheduler
Coral Springs Dental Care
12.2022 - 08.2023
Front Desk Receptionist
De Palm Tours Aruba
01.2019 - 11.2019
High school -
Edison Academy