Leila Rivera
New York,USA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Store Associate
CVS Pharmacy
New York, New York
07.2026 - Current
- Assisted customers with product selection and inquiries.
- Stocked shelves and organized products for easy access.
- Maintained cleanliness and orderliness of the store environment.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
Sales Associate
Central Park Zoo
New York, USA
04.2026 - 07.2026
- Partnered with team members to provide exceptional customer service.
- Upsold additional items tailored to customer interests and needs.
- Processed payments accurately and efficiently, facilitating smooth transactions.
- Processed transactions efficiently using point-of-sale systems.
- Welcomed customers, creating a positive shopping atmosphere.
- Facilitated ticket purchases and entry procedures, enhancing visitor experience.
Summer Camp Counselor
Chelsea Recreation Center
New York, USA
07.2024 - 08.2024
- Led group games and crafts, enhancing teamwork and creativity among campers.
- Monitored groups of children during recreational activities, ensuring sustained engagement.
- Fostered positive relationships with campers, enhancing community support.
- Resolved conflicts between campers, applying effective communication strategies to foster harmony.
- Enforced camp rules and policies to uphold a safe and respectful environment.
Education
High School Diploma -
Quest To Learn
New York06-2024
Some College (No Degree) -
LaGuardia Community College
Long Island City, NYSkills
- Sales techniques
- Upselling
- POS system operation
- Cash handling
- Stocking and receiving
- Inventory management
- Product display
- Client relations and support
- Problem-solving
- Time management
- Team collaboration
- Communication skills
Timeline
Store Associate
CVS Pharmacy
07.2026 - Current
Sales Associate
Central Park Zoo
04.2026 - 07.2026
Summer Camp Counselor
Chelsea Recreation Center
07.2024 - 08.2024
High School Diploma -
Quest To Learn
Some College (No Degree) -
LaGuardia Community College