Leila Valdez
Santa Barbara,CA
Summary
Determined and passionate to assist in all forms possible. Motivated to learn quickly, advance technological skills and training in business operations. Flexible and hardworking student focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
3
3
years of professional experience
Work History
Mail Clerk
Westmont College
Santa Barbara, CA
06.2023 - Current
- Labeled packages with clear, correct information to reduce mailing errors.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Sorted and placed mail into mailboxes with high levels of accuracy.
- Processed and organized incoming mail for distribution to appropriate departments.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
- Checked parcels were securely sealed to eliminate losses.
- Maintained accurate records of incoming and outgoing mail for reliable reference.
- Tracked outgoing mail to provide accurate customer updates.
- Updated and maintained mailing lists and customer records.
Receptionist
SRG Senior Living
Santa Barbara, CA
11.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Scheduled appointments for residents.
Grocery Clerk
Gelsons
Santa Barbara, CA
06.2021 - 11.2022
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Retrieved items for customers and verified prices.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Blending Operator
Blenders In The Grass
Santa Barbara, CA
05.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Trained newly hired employees on routine tasks and customer service.
Education
University of San Francisco
San Francisco, CABachelor of Arts - Business And Economics
Westmont College
Santa Barbara, CA12.2024
Skills
- Problem-solving skills
- Time Management
- Data Entry
- Organization skills
- Communication
- Adaptability
- Computer Competency
Timeline
Mail Clerk
Westmont College
06.2023 - Current
Receptionist
SRG Senior Living
11.2022 - Current
Grocery Clerk
Gelsons
06.2021 - 11.2022
Blending Operator
Blenders In The Grass
05.2021 - 09.2021
University of San Francisco
Bachelor of Arts - Business And Economics
Westmont College