Leilah Seui
Magna,UT
Summary
I am hardworking, passionate and dedicated to fulfilling my roles. I am young but coachable, and I’m a fast learner and quick on my feet. I’m not afraid to do manual labor. I have experience in customer service. I am able to lead when given the opportunity and I work well with others to achieve goals and meet deadlines. I’m looking forward to using the skills and experience I have gained to fit the perfect role, in the perfect position.
Overview
6
6
years of professional experience
Work History
Ecommerce
Smiths Grocery
Salt Lake City, UT
11.2025 - Current
- Managed online grocery order fulfillment processes to ensure timely and accurate deliveries.
- Trained new associates on ClickList operations and customer service protocols.
- Streamlined inventory management by organizing stock levels and optimizing storage solutions.
- Collaborated with team members to enhance efficiency in picking and packing orders.
- Developed strategies for improving customer satisfaction through effective communication and problem-solving.
- Monitored compliance with safety standards during order preparation and delivery operations.
Ramp Agent
Alliance Ground International
Salt Lake City, UT
07.2021 - 12.2025
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Maintained accurate records of all GSE used throughout shift.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Assisted passengers in finding their lost luggage at baggage claim areas.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
Administrator
Famili Protection
Salt Lake City, UT
03.2025 - 09.2025
- Streamlined administrative processes to enhance operational efficiency and reduce turnaround times.
- Coordinated communication between departments, ensuring alignment on project goals and deadlines.
- Managed scheduling for executive meetings, optimizing time management and resource allocation.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Trained new staff on office procedures, fostering a collaborative workplace environment.
- Led team meetings to address workflow challenges and propose strategic improvements.
- Oversaw inventory management processes, ensuring timely procurement of necessary supplies.
Customer Service
Smiths Grocery Store
Salt Lake City, Utah
11.2020 - 01.2021
- Provided customer service and ensured customer satisfaction.
- Collaborated with senior customer service staff to identify areas for improvement in the customer service process.
- Developed strategies for improving customer service quality.
- Provided excellent customer service during every journey.
- Provided customer service support when necessary.
- Provided customer service in a timely manner.
- Provided excellent customer service during transactions.
- Contributed ideas towards improving customer service standards.
- Maintained high standards of customer service.
Loader Operator
United Postal Service
Salt Lake City, Utah, UT
06.2020 - 07.2020
- Loaded and unloaded trucks with pallet jacks, forklifts, and overhead cranes.
- Operated a variety of heavy equipment such as bulldozers, backhoes, front-end loaders, skid steers, and excavators.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
Education
High School Diploma -
Highland High School
Salt Lake City, Utah06-2020
Skills
- Arrival/departure procedures
- Crew assistance
- Aircraft Sanitation
- Team Leadership
- Personal Development Sessions
- Goal Setting
- Career Planning
- Lesson Planning
- Positive communication strategies
- Safety awareness
- Identifying client goals
- Health counseling
- Problem-solving skills
Timeline
Ecommerce
Smiths Grocery
11.2025 - Current
Administrator
Famili Protection
03.2025 - 09.2025
Ramp Agent
Alliance Ground International
07.2021 - 12.2025
Customer Service
Smiths Grocery Store
11.2020 - 01.2021
Loader Operator
United Postal Service
06.2020 - 07.2020
High School Diploma -
Highland High School