Leilani DeGroat
GOLDEN,CO
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dan Maiurro
Golden, Colorado
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Collaborated with management teams to develop innovative marketing strategies.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Kennel Attendant
Laura DeGroat
Wheat Ridge , CO
03.2022 - 07.2024
- Cleaned and sanitized kennels, cages, runs, and play yards.
- Ensured proper feeding of all animals in the facility according to established guidelines.
- Kept accurate records of animal care activities such as feedings, treatments, bathing.
- Greeted clients upon arrival
- Provided tender loving care to all animals in the facility.
- Assisted in training new staff members on proper animal handling techniques.
- Prepared food to meet needs of animals under care with appropriate meals.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
Education
High School Diploma -
Astravo Online Academy
Boulder05-2024
Skills
- Product Sales
- Upselling
- Customer Service
- Organization
- Decision making
- Adaptability
- Problem Solving
Author
- Author that has written a series of novels and is working towards publishing
Timeline
Sales Associate
Dan Maiurro
11.2023 - Current
Kennel Attendant
Laura DeGroat
03.2022 - 07.2024
High School Diploma -
Astravo Online Academy
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