Leilani Lopez-Fierros
Sacramento,CA
Summary
Hello, I am in the process of moving to Southern California the beginning of 2024. I am a results-driven management professional with 20 years of experience in dental operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
15
15
years of professional experience
Work History
Operations Manager
Pacific Dental Services
Sacramento, CA
10.2022 - Current
Operations Manager
Pacific Dental Services
El Dorado Hills, CA
06.2022 - 10.2023
Operations Manager
Pacific Dental Services
Glendora, CA
07.2018 - 04.2022
Operations Manager
Pacific Dental Services
Palmdale, CA
08.2008 - 08.2018
- Leading a large team of dentists and hygienists through implementations and transitions
- Manage and responsible for maintaining the front office
- Evaluate, redesign and implement high standards of the perfect patient experience
- Manage the weekly, monthly and quarterly financial purchases of supplies
- Achieve financial performance and revenue growth goals while supporting our culture and mission
- Act as an expert in the local market, employing best practices for patient acquisition and retention
- Provide direct individual and team leadership to achieve success in an entrepreneurial environment.
Skills
- Have a complete understanding how a dental practice should be run
- A good people manager who is skilled at building relationships with member of staff
- Getting results out of dental and administrative team
- Have a confident approach to management issues
- Marketing
- P&L Management
- Incidents Management
- Health and Safety Compliance
- Business Planning
- Customer Retention
- Staff Development
- High-Pressure Environments
- Budgeting and Cost Control
Roles And Responsibilities
- Achieve financial performance and revenue growth goals while supporting our culture and mission
- Act as an expert in the local market, employing best practices for patient acquisition and retention
- Provide direct individual and team leadership to achieve success in an entrepreneurial environment
Timeline
Operations Manager
Pacific Dental Services
10.2022 - Current
Operations Manager
Pacific Dental Services
06.2022 - 10.2023
Operations Manager
Pacific Dental Services
07.2018 - 04.2022
Operations Manager
Pacific Dental Services
08.2008 - 08.2018
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