Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephany Gallegos

Los Angeles,CA

Summary

Collaborative team member, maintaining positive communication and friendly nature.

Forward-thinking team leader skilled at operating departments efficiently to meet goals.

Finding ways to increase quality of customer service.

Hardworking and passionate job seeker with strong organizational skills.


Overview

9
9
years of professional experience

Work History

Operations Manager

CVS Pharmacy
11.2022 - Current
  • Overnight Team Leader
  • Skilled at working independently and collaboratively in a team environment.
  • Observed each employee's individual strengths and initiated mentoring/guidance when needed.
  • Assisted in training new team members
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Proficient in operating cash registers, processing payments and handling cash.

Uber Partner

Uber Eats
03.2021 - 11.2022
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.

Dental Receptionist

Smile Dental Clinic
01.2015 - 12.2017
  • Greeted visitors and patients to determine needs, check appointments and direct accordingly.
  • Completed patient referrals to other medical specialists.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Education

Aesthetician

ZMS The Academy
Los Angeles, CA
03.2023

Northwest College
West Covina, CA
08.2014

Skills

  • Team Management
  • Money Handling
  • Issue Resolution
  • Electronic Practice Management (EPM)
  • Patient Scheduling
  • Verbal and Written Communication
  • Phone and Email Etiquette
  • Invoice Preparation
  • Payment Processing
  • Dental Terminology
  • Dental Staff Support
  • Team Collaboration
  • Adaptable and Flexible

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Manager

CVS Pharmacy
11.2022 - Current

Uber Partner

Uber Eats
03.2021 - 11.2022

Dental Receptionist

Smile Dental Clinic
01.2015 - 12.2017

Aesthetician

ZMS The Academy

Northwest College
Stephany Gallegos