Summary
Overview
Work History
Education
Skills
Certification
Timeline

Leilani Lormejuste

Citi Auto Group
Cary,NC
1
Certification
9
years of professional experience

Operations and Business Analytics professional with experience in workflow coordination, compliance documentation, vendor communication, and data accuracy initiatives. Skilled in process improvement, operational reporting, documentation management, and data-driven decision-making within fast-paced business environments.

Work History

Office Assistant / Operations & Title Processing

2 Years 10 Months
Citi Auto Group | Cary, NC | 01.2024 - Current
  • Process and review vehicle sales, title, and registration documentation, including MVR-1, MVR-2, MVR-4, title applications, odometer disclosures, damage disclosures, warranties, buyer documentation, and powers of attorney.
  • Verify documentation accuracy and compliance requirements before processing vehicle sales, title transfers, and registration records.
  • Coordinate notarization, temporary tag issuance, DMV submissions, and title registration activities to support timely ownership transfers.
  • Audit CRM records, customer files, and transactional data to maintain documentation accuracy and operational record quality.
  • Coordinate customer transactions, vendor communication, service scheduling, and repairs to support daily dealership operations.
  • Support technicians, vendors, and dealership staff by organizing work orders, maintaining records, and facilitating communication across departments.
  • Analyze administrative workflows and implement process improvements that increased efficiency by 20-30%.

Competitive Sports Supervisor

2 Years 4 Months
University of North Carolina at Greensboro | 01.2021 - 05.2023
  • Coordinated schedules, operations, and logistics for 25+ club members, ensuring seamless event execution.
  • Collected and validated participant data, enhancing reporting accuracy and supporting effective program operations.
  • Collaborated with staff and student teams to streamline operational processes and enhance participant experience.

Intramural Sports Official

5 Months
University of North Carolina at Greensboro | 08.2020 - 01.2021
  • Officiated 60+ sporting events, ensuring policy compliance and enhancing participant engagement.
  • Evaluated participant feedback to identify and implement improvements in program operations and user experience.

Auction Affairs Assistant

2 Years 9 Months
Rico Auto Sales | 06.2017 - 03.2020
  • Coordinated auction transactions with buyers, vendors, and internal stakeholders to streamline communication and efficiency.
  • Processed inventory, sales, and auction documentation to ensure operational accuracy and integrity.
  • Maintained records and documentation to enhance forecasting accuracy and support effective inventory management.
  • Analyzed sales patterns and purchasing trends to support business decisions.

Education

Master of Science - Sports Analytics and Management

American University

Relevant Coursework: Data Analysis, Quantitative Methods, Client Communication and Professional Consulting, Financial Statistics

Bachelor of Business Administration - Marketing

University of North Carolina at Greensboro
Study Abroad Program – Universidad de Salamanca, Spain

Skills

Operations: Process Improvement
Workflow Coordination
Documentation Management
Vendor Coordination
Analytics: Excel (Advanced)
Data Validation
KPI Reporting
Power BI
Tableau (Beginner)
Systems: Salesforce
HubSpot
Google Analytics 4
Digital Filing Systems
Communication: Customer Communication
Cross-Functional Collaboration
Issue Resolution

Certification

  • Google Analytics 4
  • Salesforce
  • HubSpot
  • Microsoft Excel

Timeline

Office Assistant / Operations & Title Processing

Citi Auto Group
01.2024 - CurrentRead More

Competitive Sports Supervisor

University of North Carolina at Greensboro
01.2021 - 05.2023Read More

Intramural Sports Official

University of North Carolina at Greensboro
08.2020 - 01.2021Read More

Auction Affairs Assistant

Rico Auto Sales
06.2017 - 03.2020Read More

American University

Master of Science from Sports Analytics and Management
Read More

University of North Carolina at Greensboro

Bachelor of Business Administration from Marketing
Read More
Leilani Lormejuste