Experienced with leadership positions, teamwork, and guest interaction. Endlessly committed to providing the guest or patient with satisfactory and friendly service by utilizing my knowledge of problem-solving and multi-tasking.
Overview
5
5
years of professional experience
Work History
Service Advocate
Target
San Jose, CA
07.2024 - Current
Resolved customer inquiries promptly, enhancing overall service satisfaction.
Assisted in training new team members on service protocols and systems.
Managed product returns and exchanges efficiently, ensuring compliance with company policies.
Collaborated with other team members to maintain inventory accuracy and product availability.
Supervisor
Golfland
Milpitas, CA
10.2021 - 06.2024
Supervised daily operations to ensure team efficiency and adherence to safety protocols.
Trained and mentored staff on operational procedures and customer service excellence.
Hosted two hour birthday parties for children multiple times a day.