Leilany Juarez
San Jose,CA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
6
6
years of professional experience
Work History
Receptionist
NetApp
06.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Answered phones promptly and directed incoming calls to the correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Substitute Teacher
Bright Horizons Early Learning Center
06.2021 - 02.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as a substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
Caregiver, Special Needs
Self Employed
07.2017 - 08.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Voluntary Worker
Cancer Society
06.2017 - 08.2017
- Assisted with special events and programs.
Education
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA08.2025
Associate of Arts - Psychology
De Anza College
Cupertino, CA12.2023
High School Diploma -
Independence High School
San Jose, CA06.2021
Skills
- Administrative Support
- Bookkeeping
- Technical Support
- Clerical Support
- Scheduling
- Office Management
- Data Entry
- Security Awareness
Languages
English
Native or Bilingual
Timeline
Receptionist
NetApp
06.2022 - Current
Substitute Teacher
Bright Horizons Early Learning Center
06.2021 - 02.2022
Caregiver, Special Needs
Self Employed
07.2017 - 08.2020
Voluntary Worker
Cancer Society
06.2017 - 08.2017
Bachelor of Arts - Psychology
San Jose State University
Associate of Arts - Psychology
De Anza College
High School Diploma -
Independence High School
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