Leilany Medina
Cathedral City,CA
Summary
Effective individual committed to learning, developing skills in Public Relations and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
1
1
year of professional experience
Work History
Sales Coordinator
Macy's
06.2022 - 06.2023
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and provided backup support for organizational leadership.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Set up new sales displays each week with fresh merchandise.
Editorial Intern
La Sierra University
09.2022 - 05.2023
- Selected and prepared images for stories and articles.
- Collaborated with design, editorial and marketing departments to meet desired content goals.
- Pitched content strategies and managed asset acquisition.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Created surveys and questionnaires to collect data for research projects.
Customer Service Representative
La Sierra University
12.2021 - 04.2022
- Assisted with design and implementation of customer service policies to streamline and standardize procedures.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided knowledgeable and accurate information in both English and Spanish.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Assisted with onboarding of new employees.
Education
Bachelor of Arts - Public Relations
La Sierra University
Riverside, CA12.2023
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA06.2019
Skills
- Flexible Work Schedule
- Public Relations and Sales
- Computer Proficiency
- Bilingual Communication
- Typing Proficiency
- Critical Thinking
- Research
- Coordination
Languages
English
Native or Bilingual
Spanish
Professional Working
Publishing
Season of Giving - Criterion Now
Timeline
Editorial Intern
La Sierra University
09.2022 - 05.2023
Sales Coordinator
Macy's
06.2022 - 06.2023
Customer Service Representative
La Sierra University
12.2021 - 04.2022
Bachelor of Arts - Public Relations
La Sierra University
High School Diploma -
Rancho Mirage High School
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