LEILEIYA GOFMAN
Woodburn,OR
Summary
Executed excellent customer service operations with a focus on building strong client relationships.
Overview
3
3
Languages
7
7
years of professional experience
Work History
LEAD BARISTA
Black Rock Coffee Bar
11.2016 - 08.2017
- Trained and mentored new baristas to enhance team performance and service quality.
- Developed and maintained knowledge of coffee brewing techniques and equipment maintenance.
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Managed inventory levels, placing orders for supplies to maintain stock availability.
TEACHER
Home of God Church
01.2011 - 08.2015
- Assisted in preparing lesson materials, bulletin board displays, skits, stories, exhibits, equipment, and demonstrations. Supported organization and leadership of activities that promote physical, mental, and social development, including games, arts and crafts, music, storytelling, and demonstrations.
BAKERY ASSOCIATE
Svitoch Bakery
01.2014 - 01.2015
- Responsible for providing premier customer service while preparing and baking cakes and pastries. Duties include reading and understanding recipes, operating bakery equipment, cooking lunch for employees, loading and unloading large baking ovens, working the cash register, as well as making coffee.
Education
HIGH SCHOOL DIPLOMA - general studies
TOPPINISH NW ALL PREP ACADEMY
Skills
- Classroom management
- Critical thinking
- Relationship building
- Lesson planning
LANGUAGES
Russian
Native or Bilingual
Russian/English
Native or Bilingual
Timeline
LEAD BARISTA
Black Rock Coffee Bar
11.2016 - 08.2017
BAKERY ASSOCIATE
Svitoch Bakery
01.2014 - 01.2015
TEACHER
Home of God Church
01.2011 - 08.2015
HIGH SCHOOL DIPLOMA - general studies
TOPPINISH NW ALL PREP ACADEMY