Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Grace Toro

Honolulu,HI

Summary

Adept at elevating guest experiences, I leveraged hospitality service expertise and exceptional customer service at Quiora, enhancing team efficiency and increasing sales through effective upselling. My strong multitasking ability and focus on cleanliness standards underscore my commitment to excellence in fast-paced environments.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience

Work History

Server

Poke Bar
09.2024 - 11.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Red Lobster
05.2022 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server Assistant/ Expo

Quiora
04.2023 - 11.2023
  • Maintained cleanliness and organization of dining area, ensuring a welcoming environment.
  • Collaborated with kitchen staff to streamline order processing and improve service efficiency.
  • Responded promptly to customer inquiries, resolving issues to maintain service quality.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.

Education

High School Diploma -

Roosevelt High School
1120 Nehoa St Holulu ,Hi 96822
05-2017

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards

Languages

Ōlelo Hawai'i
Native or Bilingual

Timeline

Server

Poke Bar
09.2024 - 11.2024

Server Assistant/ Expo

Quiora
04.2023 - 11.2023

Server

Red Lobster
05.2022 - 08.2024

High School Diploma -

Roosevelt High School