Leisa Cypert
EL CAJON,CA
Summary
Passionate about improving lives of individuals struggling with addiction and other behavioral disorders. Committed to advocating for clients rights and helping build positive coping skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Hair Stylist
Hair It Is Salon
08.2018 - Current
- Specialize in cutting, coloring, and styling.
- Contributed to positive customer experiences by engaging in friendly conversation and building rapport.
- Continuously updated technical skills through attendance at workshops, trade shows, and online tutorials as part of professional development efforts.
- Assisted in increasing salon revenue by effectively upselling products and services during appointments.
- Performed thorough consultations with each client to accurately assess their hair needs before beginning any treatment or service.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Hair Stylist
Santana Hair Company
08.1997 - 08.2018
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
Sales Associate
Armstrong McCall / CosmoProf
01.2013 - 01.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Administrative Assistant
Price Club / Costco
01.1992 - 08.1995
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
Education
Cosmetology License - Cosmetology
Je Boutique Beauty College
El Cajon08.1995
Skills
- Data Entry
- Computer Skills
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Strong Problem Solver
- Dedicated Team Player
- Office Administration
Certification
- Licensed Cosmetologist - July 1996 to Present
Timeline
Hair Stylist
Hair It Is Salon
08.2018 - Current
Sales Associate
Armstrong McCall / CosmoProf
01.2013 - 01.2014
Hair Stylist
Santana Hair Company
08.1997 - 08.2018
Administrative Assistant
Price Club / Costco
01.1992 - 08.1995
Cosmetology License - Cosmetology
Je Boutique Beauty College