Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leisy Elianny Torres Reyes

Jersey City,NJ

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with a demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Teleperformance
01.2021 - 02.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints promptly.
  • I assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
  • Performed administrative tasks, such as filing paperwork, updating databases, and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

High School Diploma -

DIVINA PROVIDENCIA
SANTO DOMINGO
07-2007

Skills

  • Appointment Scheduling
  • Information Security
  • Paperwork Processing
  • Complaint resolution
  • Call Management
  • Data Entry
  • Problem-solving abilities
  • Team Development
  • Multi-Task Management

Languages

English
Full Professional
Spanish
Native/ Bilingual
French
Limited

Timeline

Customer Service Representative

Teleperformance
01.2021 - 02.2022

High School Diploma -

DIVINA PROVIDENCIA

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Leisy Elianny Torres Reyes