Leiti Manu
Reno,NV
Summary
Detail-oriented Customer Service Representative with proven ability to resolve inquiries swiftly and maintain accurate records. Strong problem-solving skills and flexibility contribute to high customer satisfaction.
Overview
1
1
Language
14
14
years of professional experience
Work History
Customer Service Representative
WALKENHORST'S
Sparks, Nevada
01.2021 - 01.2026
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with inquiries and product information in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained knowledge of products to provide accurate recommendations to customers.
Data Entry Clerk
Arvato Digital Services Llc
Reno, Nevada
06.2012 - 01.2021
- Entered and updated data into company databases efficiently.
- Verified information for accuracy and completeness in records.
- Processed incoming documentation and prepared for electronic filing.
Production Associate
Tesla It Solutions
Sparks, Nevada
05.2015 - 06.2017
- Operated machinery to assemble components efficiently and accurately.
- Conducted quality inspections to ensure product standards were met.
- Collaborated with team members to optimize production workflows daily.
Education
Liahona High School
Tongatapu , Tonga Skills
- Customer service
- Product knowledge
- Order fulfillment
- Customer data management
- Attention to detail
- Problem resolution
- Team collaboration
- Flexibility
- Critical thinking
- Problem-solving
- Active listening
Languages
Tonga
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Representative
WALKENHORST'S
01.2021 - 01.2026
Production Associate
Tesla It Solutions
05.2015 - 06.2017
Data Entry Clerk
Arvato Digital Services Llc
06.2012 - 01.2021
Liahona High School