Leivy Maray Gutierrez Rojas
Sarasota,FL
Summary
Compassionate Medical Assistant skilled in patient care coordination, clinical documentation, and HIPAA compliance. Proven ability to enhance patient experiences and contribute to positive health outcomes.
Detail-oriented Medical Assistant with expertise in EHR management and patient flow optimization. Committed to upholding HIPAA compliance while ensuring a safe, clean environment and delivering compassionate care to patients.
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in Medical Assistant role.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Eye Candy Laser And Wellness
06.2025 - Current
- Assisted patients with pre- and post-operative care, ensuring comfort and understanding of procedures.
- Maintained accurate patient records using electronic health record (EHR) systems for streamlined communication.
- Conducted routine vision tests, contributing to efficient patient assessments and treatment planning.
- Prepared examination rooms, ensuring cleanliness and readiness for patient appointments at all times.
- Educated patients on post-care instructions, enhancing recovery compliance and overall satisfaction.
- Collaborated with healthcare team members to coordinate patient care and optimize service delivery.
- Supported the scheduling process by confirming appointments and following up on cancellations effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Improved clinical workflow with introduction of electronic health records system.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Increased efficiency in office by implementing digital filing system for patient records.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results
- Measured patient spirometry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Education
Bachelor of Science - Family Medicine
Institute of Medical Sciences
Camaguey, Cuba06-2009
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Insurance verification
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Sterile technique
- Complex Problem-solving
- Fluent in [languages]
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
- Inventory and supply management
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Inventory management
- Professional bedside manner
- Payment collection
- Medical terminology in [languages]
- Medical billing and coding
- Monitoring patient progress
- Diagnostic procedures
- Medical office management
- Emergency response preparedness
- Healthcare software proficiency
- Indirect patient care
- Conflict resolution
- Companionship and emotional support
- Laboratory maintenance
- Medical equipment operation
- Medical billing
- Family education
- Diagnostic testing assistance
- Lab equipment operation
- Patient bathing
- Antigen testing
- Customer relationship management (CRM)
- Conversant in [languages]
- Case management
- Wound care specialist
- pH testing
- Electrocardiographic rhythm recognition
- Medical transcription
- Patient feeding
- Chronic disease management
- Therapeutic procedures
Certification
- RMA - Registered Medical Assistant
- CMA - Certified Medical Assistant
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Eye Candy Laser And Wellness
06.2025 - Current
Bachelor of Science - Family Medicine
Institute of Medical Sciences