Leiza Bocanegra
Garland,TX
Summary
Focused project manager experienced in various aspects of project and personnel management. Detail-oriented and hands-on professional recognized for leading by example and promoting optimal service.
Dedicated to maintaining customer service, completing projects withing deadline and budget, and cultivate strong team relationships.
Overview
22
22
years of professional experience
Work History
Project Manager
AHI Facility Services, Inc.
Dallas, TX
02.2019 - Current
- Lead staff to provide adequate service by maintaining mission and values of the company
- Train new employees in safety, cleaning techniques, and equipment operations
- Conduct frequent inspections of facilities, ensuring quality standards are met
- Maintain employee attendance and payroll information
- Monitor equipment and supply inventory as well as budget activities
- Resolve customer complaints timely and professionally
- Ensure compliance with facility's regulations, safety standards, and health codes
Office Manager
Promotion Iguana LLC aka Far West Dallas
Dallas
10.2011 - 01.2019
- Assisted with incoming customer inquiries regarding event reservations
- Managed inventory and orders of all beverages
- Answered phone calls and responded to emails with proper etiquette
- Managed front desk operations including greeting visitors, answering questions or directing them to proper staff member
Janitorial Supervisor
GCA Services
02.2008 - 01.2009
- Responsible for staff supervision
- Managed cleaning supplies and equipment in order for employees to work safely and effectively
- Performed regular inspections of the facility to check quality of work
- Provided schedules and assigned tasks to janitors based on scope of work
- Monitored inventory
Teacher Assistant
HeadStart Academy
12.2006 - 01.2008
- Supported teachers in the supervision of students during recess, lunch, and other activities
- Assisted in the development and implementation of lesson plans and class scheduling
- Participated in parent-teacher communication to discuss student progress and performances
- Complied with school policies and schedules to promote safety
Inventory Support
Margate Beauty School
09.2003 - 02.2005
- Performed regular cycle counts to ensure accuracy of inventory records
- Created and distributed timely inventory status updates
- Conducted daily analysis to forecast potential inventory issues
Teacher Assistant
HeadStart Academy
01.2002 - 08.2003
- Supported teachers in the supervision of students during recess, lunch, and other activities
- Assisted in the development and implementation of lesson plans and class scheduling
- Participated in parent-teacher communication to discuss student progress and performances
- Complied with school policies and schedules to promote safety
Education
Diploma in Architectural Drafting -
Atlantic Technical Center
01.2002
Coconut Creek High School
01.1997
Skills
- Bilingual - Spanish and English
- Vendor Sourcing
- Customer Relations
- Workforce Training
- Contract Management
- Proficient in Microsoft Office Suite
- Staff Management
- Quality assurance and control
Timeline
Project Manager
AHI Facility Services, Inc.
02.2019 - Current
Office Manager
Promotion Iguana LLC aka Far West Dallas
10.2011 - 01.2019
Janitorial Supervisor
GCA Services
02.2008 - 01.2009
Teacher Assistant
HeadStart Academy
12.2006 - 01.2008
Inventory Support
Margate Beauty School
09.2003 - 02.2005
Teacher Assistant
HeadStart Academy
01.2002 - 08.2003
Diploma in Architectural Drafting -
Atlantic Technical Center
Coconut Creek High School
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