LeJaida Holland
Riverside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Team member position. Ready to help the team achieve company goals.
Overview
1
1
year of professional experience
Work History
Medical Office Assistant
Moreno Chiropractic Clinic
2022.05 - 2023.05
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Received, recorded and filed medical payments by check, cash, and credit card.
Education
High School Diploma -
John W. North High School
Riverside, CA05.2024
Skills
- Specimen Collection
- Medical Records Management
- Patient Relations
- Follow-Up Skills
- Payment Collection and Processing
- Exam Room Preparation
- Multi-Line Telephone Management
- Patient Demographics
- Computer Proficiency
- Call Transfers
- Patient Charting
Reading and Networking
I love to read and learn new things. I love networking and applying it to my daily life. Getting to know people and learning something new every day is my thing! I like staying busy.
Timeline
Medical Office Assistant
Moreno Chiropractic Clinic
2022.05 - 2023.05
High School Diploma -
John W. North High School
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