Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Lejla Tukelija

Grand Rapids

Summary

Dedicated Pharmacy Technician with strong problem-solving and team collaboration skills. Proficient in HIPAA compliance and pharmacy software, ensuring efficient medication order management and exceptional customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Corewell Health
Grand Rapids, MI
11.2024 - Current
  • Processed medication orders accurately and efficiently, ensuring timely delivery to patients.
  • Assisted pharmacists in medication preparation and dispensing, adhering to safety protocols.
  • Managed inventory levels, including restocking medications and supplies as needed.
  • Maintained compliance with pharmacy regulations and standards through diligent record-keeping practices.
  • Trained new staff on pharmacy operations and best practices, enhancing team productivity.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on patient compound prescription orders.

Pharmacy Technician

Walgreens Boots Alliance
Grand Rapids, MI
06.2022 - 10.2025
  • Provided exceptional customer service by addressing patient inquiries regarding prescriptions and medications.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Collaborated with healthcare team members to optimize patient care through effective communication.
  • Utilized pharmacy management software for tracking prescriptions and managing patient profiles effectively.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Entered and processed patients' prescriptions into internal system.

Education

High School Diploma -

Forest Hills Central High School
Grand Rapids, MI
05.2020

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Medication dispensing
  • Pharmacy ethics
  • Pharmacy software proficiency
  • Customer service

Languages

Croatian
Native or Bilingual
Serbian
Full Professional

Certification

  • CPhT - Certified Pharmacy Technician

Certification number: 30274692

  • LIC-Pharmacy Technician - State of Michigan

Certification number: 5303043895

Timeline

Pharmacy Technician

Corewell Health
11.2024 - Current

Pharmacy Technician

Walgreens Boots Alliance
06.2022 - 10.2025

High School Diploma -

Forest Hills Central High School