Lejla Becirevic
Utica,NY
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and customer satisfaction at Health Direct Pharmacy. Skilled in pharmacology and problem-solving, adept at team collaboration and maintaining confidentiality. Increased sales potential through expert knowledge and exceptional service. Certified Pharmacy Technician (CPhT) committed to excellence.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Health Direct Pharmacy
04.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Retail Sales Associate
Walmart
04.2020 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Pharmacy Cashier
Parkway Drugs
03.2018 - 03.2020
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Continuously updated knowledge of prescription medications, over-the-counter products, and store promotions to provide accurate information to customers and increase sales potential.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
Education
High School Diploma -
Utica Academy of Science
Frankfort, NY06.2021
Skills
- Problem-solving
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Pharmacology knowledge
- Customer Service
- Data Entry
- Certified Pharmacy Technician (CPhT)
- Prescription Filling
- Pharmacy and customer records management
- HIPAA Compliance
Languages
Bosnian
Native or Bilingual
Timeline
Pharmacy Technician
Health Direct Pharmacy
04.2023 - Current
Retail Sales Associate
Walmart
04.2020 - 04.2023
Pharmacy Cashier
Parkway Drugs
03.2018 - 03.2020
High School Diploma -
Utica Academy of Science
Similar Profiles
Paul EmeryPaul Emery
Overnight Pharmacist at Health Direct PharmacyOvernight Pharmacist at Health Direct Pharmacy
Brittany BrownBrittany Brown
Pharmacy Technician at Health Direct PharmacyPharmacy Technician at Health Direct Pharmacy
Malissa GarriottMalissa Garriott
Pharmacy Technician at Health Direct PharmacyPharmacy Technician at Health Direct Pharmacy