Le'Kaya McGee
North Little Rock,AR
Summary
Diligent Secretary with a talent for fostering effective professional relationships with staff and students. Supportive and focus with proactive approach to administration and strong attention to detail. Reliable and driven to promote operational efficiency through advanced decision-making ability. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues.
Overview
19
19
years of professional experience
Work History
General Secretary
PCSSD (Sylvan Hills High School)
Sherwood, AR
10.2023 - Current
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
Dental Laboratory Manager
United State Air Force
Columbus, MS
05.2022 - 11.2023
- Defined priorities, delegated tasks and planned workflow for laboratory personnel.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Drug Demand Reduction Program Manager
United States Air Force
Columbus, MS
04.2022 - 04.2023
- Generated and delivered reports, program review presentations and other program status updates.
- Assessed accurate and relevant information for fact-based decision making.
- Followed laboratory guidelines for handling biological specimens.
- Supervised or instructed new technicians on laboratory protocols.
- Initiated and implemented drug and alcohol tests and issued notices to prohibit presence or usage in secure zones.
Dental Clinic Manager
United States Air Force Reserve
Columbus, MS
05.2020 - 05.2022
- Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
- Responded to patient queries and concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
- Managed operations for 12 person dental practice, facilitating excellent patient support services, direction and guidance.
- Implemented staff scheduling procedures to provide full coverage, supporting organizational needs.
- Organized supply purchases, equipment upgrades and operating expenses.
- Handled office phone calls, correspondence and packages to keep hygienists and dentists free to focus on patients.
- Delegated work to staff, setting priorities and goals.
Dental Lab Manager
United States Air Force
Jacksonville, AR
12.2018 - 05.2020
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
- Managed supply purchasing, restocking and inventory tracking as part of $60,000 yearly budget.
- Established and managed quality control program covering laboratory activities.
- Reviewed work of team members, assessed quality of research and recommended improvements.
Dental Logistics Manager
United States Air Force
Jacksonville, AR
09.2018 - 12.2018
- Led and managed projects to support logistics efforts and plans.
- Identified and resolved shipping and packaging errors.
- Utilized ordering, tracking and billing systems and associated processes.
- Logged, processed and followed up on merchandise authorization shipments in databases.
- Performed budget management with company leadership, analyzing previous purchases and forecasting future requirements.
- Managed purchases by making initial assessments, selecting suppliers and meeting support requirements.
Dental Lab Technician
United States Air Force
Jacksonville, AR
10.2014 - 09.2018
Le'Kaya
- Polished finished work to smooth rough edges and provide ideal fit.
- Created models of patients' mouth by pouring plaster into dental impressions and allowing plaster to set.
- Fabricated, altered and repaired dental devices such as dentures, bridges, inlays and crowns.
- Reviewed orders, instructions and prescriptions written by Prosthodontist to complete work accurately.
- Created implants using waxes, ceramics and metals.
Dental Lab Manager
United States Air Force
Terceira, Portugal
11.2012 - 10.2014
- Established and managed quality control program covering laboratory activities.
- Managed equipment, building areas and inventory to keep facility running at peak levels.
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
Education
Associate of Science - Dental Laboratory Technology
Community College of The Air Force
Montgomery, AL09.2015
Bachelor of Science - Organizational Management
University of Arizona
Tucson, AZSkills
- Cost Control
- Work Planning and Prioritization
- Onboarding and Orientation
- Team Leadership
- Performance Evaluations
- Training and Development
- Staff Training
- Documentation and Reporting
- Problem Resolution
- Scheduling and Coordinating
- Team Building
- Technical Proficiency
- Budget Management
- Facilities Maintenance
- Employee Supervision
- Equipment Management
- Time Management
- Shift Scheduling
- MS Office
- Customer Service
- Computer Skills
- Calm Under Pressure
- Substitute Teacher Coordination
- Phone call answering
- Meeting Coordination
- Parent Communication
- File Management
- Email correspondence
- Phone Etiquette
- Student Assistance
- Schedule Management
- E-School Kowledegable
- Policy Enforcement
Timeline
General Secretary
PCSSD (Sylvan Hills High School)
10.2023 - Current
Dental Laboratory Manager
United State Air Force
05.2022 - 11.2023
Drug Demand Reduction Program Manager
United States Air Force
04.2022 - 04.2023
Dental Clinic Manager
United States Air Force Reserve
05.2020 - 05.2022
Dental Lab Manager
United States Air Force
12.2018 - 05.2020
Dental Logistics Manager
United States Air Force
09.2018 - 12.2018
Dental Lab Technician
United States Air Force
10.2014 - 09.2018
Dental Lab Manager
United States Air Force
11.2012 - 10.2014
Associate of Science - Dental Laboratory Technology
Community College of The Air Force
Bachelor of Science - Organizational Management
University of Arizona
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