LEKEISHA BANKS
Brooklyn
Summary
Detail-oriented Medical Assistant skilled in phlebotomy and vital sign monitoring, with expertise in electronic health records and patient management. Supports healthcare teams by maintaining high standards of patient care and ensuring compliance with industry regulations, while enhancing patient satisfaction through effective communication and organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Advantage Care Physicians
Brooklyn
05.2025 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported physicians during patient examinations and medical procedures to enhance care delivery.
- Performed EKGs, spirometry testing, audiograms, and other diagnostic tests to assist physicians in patient evaluation.
- Communicated patient concerns, condition updates, and refill requests to physicians to streamline treatment processes.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Maintained cleanliness and organization in examination rooms and equipment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant/ Corporate Compliance & Quality Assurance Assistant
Damian Family Care Centers
Jamaica
05.2023 - 05.2025
- Performed phlebotomy/specimen collection including but not limited to urinalysis and throat swab
- Entered patient data into electronic health records (EHR) systems, including medical history, vital signs, and demographic information.
- Triage patient prior to physician/patient interface; keep physician abreast of patient’s reason for visit
- Assist in minor procedures with precision and adherence to safety protocols.
- Participated in continuous education to stay updated on medical advancements.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Contributed to team meetings focused on optimizing workflows and enhancing patient population outcomes.
- Assisted in developing and updating quality assurance procedures and guidelines to ensure compliance and quality standards.
- Participated in internal audits to maintain adherence to industry regulations and standards.
- Collaborated with team members to identify and promptly resolve quality issues, enhancing overall service delivery.
- Supported training sessions for new staff on quality assurance practices and guidelines.
- Reviewed policies to ensure alignment with regulatory standards and best practices.
- Assisted in training staff on compliance procedures and regulatory updates.
- Coordinated communication between departments regarding compliance requirements.
- Reviewed and updated compliance documents to ensure accuracy.
- Assisted with internal audits to identify any non-compliance issues or risks.
- Investigated customer complaints regarding possible breaches of regulations or unethical behavior by employees or contractors.
Delivery Associate
Amazon
Bronx
11.2021 - 04.2023
- Developed delivery routes based on destinations and timelines to optimize delivery efficiency.
- Coordinated with dispatch on delivery progress and route adjustments to ensure timely deliveries.
- Managed merchandise in compliance with product handling standards to ensure safety and quality.
Medical Assistant Intern
Franklin Medical Center
Brooklyn
01.2023 - 02.2023
Commercial Maintenance Staff
Greenlion Cleaning & Maintenance
Long Island
11.2020 - 11.2021
- Maintained clear, safe workspaces, ensuring compliance with company standards.
- Cleaned and organized work areas daily, upholding hygiene standards.
- Notified management of necessary repairs and professional service needs for building operating systems, facilitating timely maintenance.
Assistant Advisor
Long Island Business Institute
New York
08.2018 - 03.2020
- Coordinated and confirmed appointments with students to facilitate academic guidance.
- Updated and maintained physical filing and data entry for efficient record keeping.
- Responded to telephone inquiries, recorded, and distributed messages to ensure effective communication.
Education
Diploma - Certified Medical
Swedish Institute, College of Health Sciences
New York12-2022
Bachelor's Degree - Health Administration
Concordia College
Bronxville05-2021
Associate Degree - Med Office Technology
Long Island Business Institute
New York06-2018
Skills
- Triage assessment and patient care
- Monitoring vital signs
- Phlebotomy skills
- EKG monitoring and setup
- Sterilization of equipment
- Health record management
- Management of medical records
- Clinical documentation
- Compliance oversight
- Updating materials
- Patient education
- Patient communication
Certification
- Registered Medical Assistant (RMA)
- BLS CPR Certification
- Phlebotomy Certification
- EKG Certification
Internship
Medical Assistant Intern, Franklin Medical Center, Brooklyn, NY, 01/01/23, 02/28/23
Timeline
Medical Assistant
Advantage Care Physicians
05.2025 - Current
Medical Assistant/ Corporate Compliance & Quality Assurance Assistant
Damian Family Care Centers
05.2023 - 05.2025
Medical Assistant Intern
Franklin Medical Center
01.2023 - 02.2023
Delivery Associate
Amazon
11.2021 - 04.2023
Commercial Maintenance Staff
Greenlion Cleaning & Maintenance
11.2020 - 11.2021
Assistant Advisor
Long Island Business Institute
08.2018 - 03.2020
Diploma - Certified Medical
Swedish Institute, College of Health Sciences
Bachelor's Degree - Health Administration
Concordia College
Associate Degree - Med Office Technology
Long Island Business Institute