Lekendrick Hardrick
Dallas ,TX
Summary
Proven track record in enhancing operational efficiency and client satisfaction at Victory Financial Services, showcasing exceptional organizational abilities and critical thinking. Expert in income tax preparation and customer service, achieving increased accuracy and reduced downtime. Skilled in navigating complex regulations, with a focus on continuous improvement and results.
Overview
24
24
years of professional experience
Work History
Tax Preparer
Victory Financial Services
2018.01 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
Sanitation Supervisor
Sara Lee
2007.12 - 2018.01
- Collaborated with management to establish key performance indicators for the sanitation department, driving continuous improvement efforts.
- Maintained high cleanliness standards with regular inspections, ensuring adherence to regulations.
- Upheld regulatory compliance by staying current with industry standards and maintaining accurate documentation of all sanitation activities performed in the facility.
- Managed chemical inventory, ensuring safe storage and handling practices were followed at all times.
- Reduced downtime during production changeovers with efficient coordination of sanitation crew members'' tasks during each shift transition period.
- Evaluated employee performance regularly, providing constructive feedback to facilitate growth within the team.
Tire Builder
Michelin Tire
2003.09 - 2007.12
- Optimized inventory management, leading to reduced downtime and increased productivity in the tire-building process.
- Reduced material costs by accurately measuring and cutting materials for each specific tire model, avoiding unnecessary waste.
- Enhanced tire production efficiency by streamlining assembly processes and reducing waste.
- Displayed strong organizational skills in managing work area, keeping tools and equipment clean and readily accessible for efficient use during tire building tasks.
- Maintained accurate records of daily production levels, allowing for effective tracking of team progress towards goals and objectives.
Inventory Specialist
Dairy Fresh
2000.08 - 2003.09
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Implemented returns processing system that expedited restocking of returned goods and minimized losses.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Education
Diploma -
Dothan High School
Dothan, AL05.1999
Skills
- Organization skills
- Document Preparation
- Income Tax Preparation
- Local, state, and federal tax returns
- Organizational abilities
- Decision-Making
- Customer Service
- Critical Thinking
Timeline
Tax Preparer
Victory Financial Services
2018.01 - Current
Sanitation Supervisor
Sara Lee
2007.12 - 2018.01
Tire Builder
Michelin Tire
2003.09 - 2007.12
Inventory Specialist
Dairy Fresh
2000.08 - 2003.09
Diploma -
Dothan High School
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