Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Lekisha Pottinger

Milwaukee,Wisconsin

Summary

Dynamic LPN Case Manager with a proven track record at United Healthcare, excelling in care coordination and quality improvement. Expert in clinical documentation and compassionate care, I have successfully developed individualized care strategies, enhancing patient outcomes and satisfaction. Committed to fostering interdisciplinary collaboration and promoting health management for diverse patient populations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

LPN Case Manager

United Healthcare
02.2017 - Current
  • Oversaw patient care plans to ensure compliance with healthcare regulations and standards.
  • Coordinated multidisciplinary team meetings to discuss patient progress and treatment adjustments.
  • Managed case documentation using electronic health record systems for accuracy and timely updates.
  • Developed individualized care strategies based on comprehensive patient assessments and needs analysis.

LPN Nursing Supervisor

Tempsplus
12.2016 - Current
  • Supervised nursing staff to ensure compliance with healthcare regulations and standards.
  • Implemented quality assurance protocols to enhance patient care services and outcomes.
  • Coordinated staff schedules to optimize resource allocation and maintain efficient workflow.
  • Conducted performance evaluations to mentor team members and support professional development.

LPN Nurse Manager

Apple Wood Senior Living
11.2015 - 03.2016
  • Monitor patient vital signs and report changes to the nursing team.
  • Collaborate with interdisciplinary teams to develop and implement care plans.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Educate patients and families on health management and resources available.
  • Train and mentor new nursing staff on protocols and best practices.
  • Implement quality improvement initiatives to enhance patient care services.
  • Maintain accurate documentation in electronic health record systems for compliance.

Education

Associate of Applied Science - LPN

MATC
Milwaukee, WI
12-2007

Skills

  • Compassionate care
  • Clinical documentation
  • Community resources
  • Care coordination
  • Quality improvement
  • Geriatric care
  • Health promotion
  • Discharge planning
  • Mental health care
  • Chronic disease management
  • Nursing process
  • Case management principles
  • Clinical assessment
  • Medication management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 10-12 in the development of changing our team over to PODs to help assist our members with a better collaborate focus care.

Certification

  • Licensed LPN - 12/2007

Languages

English
Professional Working

Timeline

LPN Case Manager

United Healthcare
02.2017 - Current

LPN Nursing Supervisor

Tempsplus
12.2016 - Current

LPN Nurse Manager

Apple Wood Senior Living
11.2015 - 03.2016

Associate of Applied Science - LPN

MATC
Lekisha Pottinger