LEKITA JONES
Atlanta,GA
Summary
Results-driven Talent Acquisition Coordinator with a strong focus on applicant tracking systems, candidate scheduling, and onboarding facilitation. Expertise in streamlining recruitment processes to enhance candidate experiences.
Experienced with recruiting and hiring processes. Utilizes strategic sourcing techniques to find quality candidates. Knowledge of applicant tracking systems and effective communication strategies.
Overview
5
5
years of professional experience
Work History
Talent Acquisition Coordinator
GAT Ground Airline Support
07.2021 - Current
- Coordinated recruitment efforts for various roles within ground support operations.
- Coordinated candidate scheduling for interviews and onboarding to ensure seamless integration of new hires.
- Partnered with hiring managers to clarify job requirements and expectations, aligning candidate profiles with team needs.
- Utilized applicant tracking systems to streamline recruitment workflows and maintain records.
- Screened resumes and applications to identify qualified candidates for open positions.
- Conducted pre-employment background checks to ensure compliance with company policies.
- Facilitated new employee orientations to enhance onboarding experiences for hires.
- Developed and maintained partnerships with recruitment agencies, universities, and colleges to enhance candidate sourcing.
Licensed Property & Casualty Insurance Agent
State Farm
- Sold and serviced auto, homeowners, renters, commercial, and liability insurance policies.
- Generated new business through referrals, networking, and prospecting efforts.
- Assessed client needs and recommended appropriate coverage solutions.
- Educated clients on policy details, exclusions, and premium structures.
- Managed policy renewals, billing inquiries, and claims support.
- Ensured compliance with state insurance regulations.
- Consistently met or exceeded sales and performance targets.
- Conducted regular policy reviews to ensure coverage remained adequate and relevant.
- Collaborated with underwriters to evaluate risks and determine policy premiums.
Technical Support Specialist
Sprint Corporation
- Delivered technical assistance to customers via phone and online support, enhancing user experience.
- Diagnosed software and hardware issues efficiently for various devices.
- Facilitated resolution by identifying issues with customers, walking through solutions, and initiating corrective actions to restore service and functionality.
- Guided customers on device features and troubleshooting steps, empowering them to resolve basic issues independently.
- Collaborated with team members to resolve complex technical problems.
- Collaborated with other departments to resolve complex issues.
- Escalated unresolved issues to higher-level technical teams promptly.
- Conducted follow-up communications to ensure customer satisfaction effectively.
Education
Hazardous Waste Operations And Emergency Response - Occupational Health And Safety
Georgia Tech
Atl, GA06-2025
Skills
- Applicant tracking systems
- Recruitment strategy
- Job posting
- Candidate scheduling
- Pre-employment checks
- Onboarding facilitation
- Technical troubleshooting
- Customer support
- Software installation
- Hardware diagnostics
- Candidate sourcing
- Background checks
- Reference checks
- Offer negotiation
- Candidate pipeline management
- Salary and benefits negotiations
- Candidate tracking
Timeline
Talent Acquisition Coordinator
GAT Ground Airline Support
07.2021 - Current
Licensed Property & Casualty Insurance Agent
State Farm
Technical Support Specialist
Sprint Corporation
Hazardous Waste Operations And Emergency Response - Occupational Health And Safety
Georgia Tech