Lela Marvin
Goldendale,WA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate and energetic. Motivated to maintain customer satisfaction and contribute to company success.
Overview
11
11
years of professional experience
Work History
Coffee Host/Deli Associate/customer Service
Pilot Flying J Travel Center
Biggs Jct, OR
09.2018 - Current
I greet people, make coffee, Cashier, and talk to customers. Also fill in as baker when needed. Help customers, assisting them with there needs. Maintain a safe working environment.
Customer Service Representative
Corner Chevron
Goldendale, WA
10.2010 - 09.2018
Cashier, checked in vendors, helped customers and was responsible for maintaining a safe working environment. Assisted customers providing for there needs.
- Resolve issues over phone with customers daily
Education
Associate of Science - Special Education Paraeducator
Yakima Valley Community College
Yakima, WA06.2006
High School Diploma -
Kincaid High School
Kincaid, IL05.1978
Skills
- Upselling Products and Services
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
Timeline
Coffee Host/Deli Associate/customer Service
Pilot Flying J Travel Center
09.2018 - Current
Customer Service Representative
Corner Chevron
10.2010 - 09.2018
Associate of Science - Special Education Paraeducator
Yakima Valley Community College
High School Diploma -
Kincaid High School