Leland Biscoe
Allen,TX
Summary
I am an IT operations student with a passion for problem-solving, good at working at all levels of an organization and respond well to crisis. Highly functional at delivering required levels of service in a fast-paced Enterprise environment. Adaptive to working in a collaborative culture with focus on delivering value to customers. I am also a fast learner, and have an unquenchable hunger for knowledge, and growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
Amazon
10.2023 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
Sales Associate
Target
09.2021 - 10.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Bell Attendant
Hilton Hotels Corporation
08.2018 - 03.2020
- Explained important features of guest rooms to travelers.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Escorted guests to assigned rooms and transported luggage.
- Posted and maintained public area signage for hotel.
Education
Associate of Applied Science - Business Management
Collin County Community College District
Plano, TX12.2026
Skills
- Product Sales
- Point of sale operation
- Building rapport
- Multi-tasking strength
- Verbal/written communication
- Problem-Solving
- Conflict Resolution
- Microsoft Excel, Powerpoint, Word, Outlook
- Adaptability
Certification
Cisco Networking Foundations: Fundamentals of Cisco Networking Certification of Completion
2024
Timeline
Amazon Delivery Driver
Amazon
10.2023 - Current
Sales Associate
Target
09.2021 - 10.2023
Bell Attendant
Hilton Hotels Corporation
08.2018 - 03.2020
Associate of Applied Science - Business Management
Collin County Community College District