Leleaka Anakalea

Waipahu

Summary

Organized and dependable candidate successful at interacting with a high-volume of customers and managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Sales Associate/Receptionist

Kayak Hanalei

07.2015 - Current

Greet incoming customers professionally and provide friendly, knowledgeable assistance.
Book reservations for kayak tours, surf and SUP lessons.
Answer phone calls promptly and email inquiries in a timely manner.
Ensure completion of necessary documents by patrons.
Working with QuickBooks application.
Store Maintenance (restocking products, cleaning, etc.)

Registered Behavioral Technician

BAYADA

07.2023 - 03.2024

Supported clients in reducing maladaptive behaviors and achieving their goals through consistent delivery of ABA procedures, data collection and analysis.
Managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
Contributed to successful case management by collaborating closely with supervisors on treatment plan adjustments.

Event/Reward Organizer

UH Mānoa Athletics Department/HRewards Program

02.2020 - 05.2021

Participated in strategy development and planning to grow organizing program and advance campaigns.
Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
Operated booths at college sports' events to boost attendance, audience morale and engagement.
Helped facilitate activities promoting audience involvement throughout sport event.

Cashier/Food Service Worker

Wailua Shave Ice

04.2018 - 05.2019

Greeted customers, answered all inquiries, and take food orders.
Operated cash register/POS System for cash, check, and credit card transactions.
Stocked, tagged and displayed merchandise as required.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prepared and served shave ice to customer specifications in fast-paced environments.

Education

Bachelor of Arts - Psychology

University of Hawaii At Mānoa

Honolulu, HI

05.2023

Skills

Customer Service
Teamwork and Collaboration
Adaptable

Personable
Multi-tasking strength

Timeline