Lelia Pace

Maintained counter and display areas for cleanliness and organization.

• Processed payments, entering sales in register for prompt customer service.
• Met sales goals, supporting organizational health through consistent and reliable service.
• Certified Sephora Make-up Artist.

• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment. Performed makeovers on customers with Estee Lauder cosmetics. Received incoming stock. Presales for for promotions. Responsible for Clinique and Lancome counter sales. Obtaining credit applications for the store.

• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
• Followed up with customers to increase satisfaction with purchases and services.
• Prioritized helping customers over completing other routine tasks in store.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Performed cash, card, and check transactions to complete customer purchases.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.